🖥️ AntiqueSoft Help
AntiqueSoft is the system we use to manage inventory, barcodes, and sales for every vendor in the store. This page walks you through the most common tasks step by step — so you can handle things on your own, anytime.
Before you start: AntiqueSoft works best in Google Chrome. If you're using a different browser and something looks off, try switching to Chrome first.
Section 1: 🔑 Logging In
How to Log In to the Vendor Portal
1. Open Google Chrome on your computer, phone, or tablet
2. Copy the link below and paste it into Chrome → https://alamocraftcompany.antiquesoft.com/Login.aspx?accountid=alamocraft
3. Enter your Email Address and Password
4. Click Log In
💡 Tips:
- Bookmark the portal so you can get to it with one click
- If you're on a phone, Chrome works — but a computer or tablet gives you a better view
- Your Vendor ID is the same number used on your barcodes and sales reports
Trouble Logging In?
- Forgot your password? Email: acc.vendor@outlook.com, provide your vendor number and name, and we'll reset it for you
- Getting an error message? Make sure you're using Google Chrome — other browsers can cause display issues
- Screen looks strange or won't load? Try clearing your browser cache (see Troubleshooting section below) or try a different device
- Still stuck? Reach out, and we'll walk you through it: 📧 acc.vendor@outlook.com (include your name and vendor number)
📞 (210) 509-6007 — Tue – Sat, 10 AM – 6 PM
Section 2: 📦 Managing Your Inventory
How to Add a New Item
1. Log in to the Vendor Portal
2. Navigate to your Inventory section
3. Click Add New Item
Fill in the item details:
- Category — Choose the category that best fits your item. This is for your use, to assist in organizing your items
- Stock ID - They will need to start with your initials, and then numbers (example: DMM01)
- Item Description— Enter your Vendor ID, and then description.
Note: Two description Options: 1. Keep it clear and descriptive (e.g., "Handmade Turquoise Earrings", not just "Earrings") 2. Keep it generic; use this option only if you are not concerned about which specific item is sold. - Rate — The price the customer will pay at checkout
- Quantity — How many of these items are you placing in your booth
4. Click the green plus sign
💡 Tip: Add items before you bring them to the store so you can print barcodes at home and have everything tagged and ready to go. You can also email us at acc.vendor@outlook.com with the Vendor Name, Number, and Label numbers that need to be printed.
How to Update an Existing Item
Need to change a price, update a description, or adjust quantity?
1. Log in to the Vendor Portal
2. Go to your Inventory section
3. Find the item you want to update (use the search bar if you have a lot of items)
4. Click on the item to open it
5. Make your changes and click Save
💡 Tip: If you lower a price, print a new barcode with the updated price so our staff rings it up correctly.
How to Remove an Item
Taking something out of your booth? Remove it from your inventory so it doesn't show up in the system.
1. Log in to the Vendor Portal
2. Go to your Inventory section
3. Find the item and select it
4. Click Return and confirm the quantity you need to reduce from
5. Enter a reason, this is just for you.
⚠️ Important: If you remove an item from your booth but leave it in the system, it can cause confusion at checkout. Keep your digital inventory and your physical booth in sync.
Section 3: 🏷️ Barcodes
Why Every Item Needs a Barcode
Our staff uses barcodes to ring up every sale at checkout. If an item doesn't have a barcode, we can't sell it — which means a missed sale for you. Every single item in your booth needs a printed, scannable barcode attached to it.
How to Print Barcodes
1. Log in to the Vendor Portal
2. Go to your Inventory section
3. Select the item(s) you want to print barcodes for
4. Click Print Barcode (or Print Labels, depending on your view)
5. A printable barcode sheet will generate — print it on standard label paper or regular paper and cut to size
💡 Tips:
- Use Avery-style label sheets for a clean, professional look — but regular paper with tape works fine too Print extras in case a tag falls off or gets damaged
- Make sure the barcode is visible and scannable — don't fold it, cover it with tape over the lines, or tuck it where staff can't find it
- Attach barcodes securely — items get handled by customers throughout the day
Barcode Best Practices
✅ Do:
- Place barcodes where staff can easily find them (bottom of item, back of tag, or hanging tag)
- Print a new barcode anytime you change the price
- Keep a few spare barcodes in your booth in case one falls off
❌ Don't:
- Cover the barcode lines with shiny tape (it can make them unscannable)
- Write prices by hand on items without a barcode — staff can only process barcoded items
- Reuse old barcodes from items that have been sold or removed
Section 4: 📊 Checking Your Sales
How to View Your Sales Reports
1. Log in to the Vendor Portal
2. Navigate to our Sales or Reports section
3. Select the date range you want to review
4. Your report will show:
- Each item sold
- Sale date and amount
- Running totals for the period
💡 Tips:
- Check your sales weekly so you know what's moving and what's not
- Use your sales data to decide what to restock, what to discount, and what to retire
- If a number looks off or you think a sale is missing, contact us — we'll look into it right away
Understanding Your Monthly Statement
At the end of each month, your sales are totaled, and your vendor check is calculated. Here's how it breaks down:
Total Sales - Everything sold from your booth that month
Less 10% Commission - Covers credit card processing, advertising, and store
supplies
Your Check: The amount you receive
Your rent is billed separately from your sales commission. If you have questions about your statement, reach out, and we'll review it with you.
Section 5: 🔧 Troubleshooting
Common Issues & Quick Fixes
"The page won't load or looks broken." → Switch to Google Chrome — AntiqueSoft is optimized for Chrome and may not display correctly in Safari, Firefox, or Edge
"I can't find my items in inventory." → Use the search bar and try different keywords. If the item still doesn't show, it may have been accidentally deleted — contact us to check
"My barcode won't scan at checkout." → Make sure the barcode isn't wrinkled, covered with tape over the lines, or printed too small. Reprint it and try again
"I see a sale I don't recognize." → Occasionally, items from nearby booths get attributed incorrectly. Contact us, and we'll investigate and correct it
"I forgot my password." → We'll reset it for you. Email or call us with your name and vendor number
"The system is down or running slowly." → AntiqueSoft occasionally has maintenance windows. If it lasts more than a few hours, contact us, and we'll check with their support team
Section 6: 🎥 Training Video (Placeholder — Coming Soon)
Video Walkthrough — Coming Soon 2026!
We're putting together a step-by-step video walkthrough of the AntiqueSoft Vendor Portal. It'll cover everything on this page — logging in, adding items, printing barcodes, and reading your sales reports — so you can watch and follow along at your own pace.
We'll post it right here and announce it on the Vendor Bulletin when it's ready. Stay tuned! 🎬
Section 7: ❓ Still Need Help?
Can't Find the Answer Here?
No worries — we're happy to help you one-on-one. Whether it's a login issue, a barcode question, or something that just doesn't look right, reach out anytime.
📧 acc.vendor@outlook.com (include your name and vendor number)
📞 (210) 509-6007 — Tue – Sat, 10 AM – 6 PM
If you're in the store, feel free to ask a staff member — we can often help you on the spot.